317-688-1718 (2024)

FAQs

How do I contact IU Health billing? ›

1-888-IUHealth or 1.888.484.3258

Business hours are Monday through Friday from 8:00am to 7:00pm Eastern Time with the exception of holidays. This site requires Javascript. We have detected that you have disabled Javascript.

It serves as Indianapolis's largest trauma center as well as a highly subspecialized center for cardiovascular surgery, thoracic surgery, neurosurgery, lung transplantation, neurocritical care. IU Health Methodist Hospital is also known for advanced heart failure treatments including LVAD and heart transplantation.

Highly Skilled Care

As an academic health center, IU Health works in partnership with IU School of Medicine to train physicians, blending breakthrough research and high-quality patient care.

A private, nonprofit organization, Indiana University Health is Indiana's largest comprehensive health system and is comprised of hospitals, physicians and allied services dedicated to providing preeminent care throughout Indiana and beyond.

How do I contact the customer service department? Please call 317.612. 2754 or toll free 877.668. 5621.

Call us. You can reach us at 812-855-6500 during our business hours: Monday–Thursday: 8:30 a.m.–5:00 p.m. Friday: 9 a.m.–4:45 p.m.

Five meet high U.S. News standards and are ranked in the state. U.S. News also ranked hospitals in the Indianapolis metro area. The number 1 hospital in Indiana is Indiana University Health Medical Center. See also Best Children's Hospitals in Indiana.

5 on the U.S. News & World Report Best Hospitals Honor Roll. University of California hospitals again are ranked among the best in the state and the nation in U.S. News & World Report's 2022-2023 Best Hospitals survey, recognizing the world-class care they bring to California.

“Well actually, no one owns IU Health,” said Kevin Armstrong, executive vice president for mission and values and chief of staff for IU Health. “We're a not-for-profit organization which means no individual or no group owns that organization.” Instead, a board of directors oversees the health care system.

What is the biggest hospital in Indiana? ›

With 1,296 beds, the Indiana University Health University Hospital is the largest hospital in Indiana.

100% of eligible IU Health facilities achieved Magnet or Pathway designation highlighting our top-notch patient care, drawing the best nurses to the team and demonstrating our commitment to excellence in healthcare.

According to the Indiana Administrative Code, medical bills must be submitted within 120 days to be considered for timely filing. This specific timeframe, outlined in Title 631 of the Worker's Compensation Board of Indiana, underlines the state's commitment to efficient billing procedures.

We accept payment by credit card or electronic check. If you have questions about your bill, contact customer service at 877-221-7809.

If you have questions, suggestions or concerns about your care, please notify your nurse or physician. If your concerns are not managed to your satisfaction, please call: IU Health Ambulatory Services: 317.962. 3262.

Call us today to learn more at 317.962. 8001 or 800.745. 4838 ext. 2.